Report a bug
Something broke, exported wrong, or refused to open? Tell us the tool, the browser, and what you expected — screenshots of the screen (not the document) help a lot.
Contact
Talk to a real person
Questions, bug reports, and feature ideas all land in the same inbox — and we read every message. Most emails get a reply within two business days.
Suggest an improvement
Missing a tool or an option? A form layout the AI scan keeps misreading? Feature requests directly shape what gets built next.
General questions
Anything about privacy, advertising, the free model, or how a tool behaves. Check the FAQ first — many answers are already there.
What to include in a report
- Which tool or page you were using (e.g. Merge PDF, the editor)
- Your browser and device (e.g. Chrome on Windows 11, Safari on iPhone)
- What you did, what you expected, and what happened instead
- Any message shown in the status bar or on screen
For quick answers, the FAQ, guides, and tutorials cover the most common questions.
A note about your documents
Because every tool runs in your browser, we never have a copy of your files — there is nothing we can recover, inspect, or restore on a server. When reporting a problem, please describe the document (page count, whether it was scanned or password-protected) rather than attaching it, unless you are comfortable sharing it by email.