Status

There is no server to go down.

We could put 12 green ticks on this page, but they would be meaningless. Every tool runs inside your browser, so there is no processing service whose health we could report. The only thing that can fail on our side is delivering the website itself — and once you have installed it, even that stops mattering.

All tools operate locally — no known incidents affecting site delivery

Last reviewed: August 8, 2026

What each part depends on

Document processing

No backend by design

Merging, splitting, filling, signing, encrypting and exporting all execute in your browser tab. There is no server in that path, so no outage on our side can stop you working on a document — including an outage of this website itself, if you have installed the app.

Site delivery

The only thing that can go down

The pages, scripts and rendering engine are static files served from a CDN. If the site fails to load at all, this is the part that failed. Installing the app keeps previously-visited pages working through it.

Advertising and analytics

Third party, consent-gated

Served by Google. If they are slow or blocked, ad slots stay blank and nothing else is affected — the tools do not wait on them, and they are never loaded at all if you decline cookies.

Something is not working — what now?

For most failures the fault is in your browser or your file rather than on our side, so a status dashboard would send you looking in the wrong place. This is the honest mapping.

The page will not load at all

That is site delivery. Try a hard refresh first. If you have installed the app, open it from your home screen or launcher — previously-visited pages keep working from your device even when the network does not.

A tool opens but the export fails

This is almost always the document rather than the service. Encrypted inputs need unlocking first; a structurally damaged file may export as page images rather than selectable text. The tool tells you which happened.

The AI scan finds nothing

The document probably has no machine-readable text — a photograph of a printed page carries none. The manual tools still work. This is not an outage and rescanning will not change it.

It is slow on a large document

Processing uses your device's memory and CPU, so a very large file is bounded by your machine rather than by a queue. Closing other tabs genuinely helps; nothing on our side is throttling you.

You want to prove the tools are independent of us

Switch on airplane mode and run an export. If it completes, the work was happening on your device — which also means our uptime was never a factor.

Report an outage

If the site itself will not load, or a tool is broken for you in a way the checks above do not explain, email pdf@novusstreamsolutions.com with your browser, your operating system, and what you were doing. Please do not attach the document — we cannot look at it, and you should not send it to anyone.

Shipped fixes and changes are listed in the changelog.