FAQ
Everything people ask before hitting upload.
Short, honest answers about the scan, the tools, exports, privacy, and how the free model works.
Is Novus PDF Studio really free?
Yes. The editor and all seven PDF tools are completely free with no accounts, subscriptions, or export limits. The site is funded by advertising served through Google AdSense.
Do my documents get uploaded to a server?
No. PDFs are opened, scanned, edited, and exported entirely in your browser session. Closing the tab discards the document.
Can Novus work with password-protected PDFs?
Yes. Unlock accepts an authorized password and verifies that the result reopens without credentials. Other tools request a password for protected inputs when modification is permitted. Protect creates AES-256 encrypted output; permission flags depend on the receiving PDF viewer for enforcement.
How does the AI scan work?
The scan combines three sources: form fields already embedded in the PDF, drawn boxes and underlines detected in the page geometry, and labels detected in the text. The results are merged, de-duplicated, and placed as editable fields.
What about forms that are already filled out or locked?
The scan imports existing form fields together with their values — including completed forms that were saved as read-only — so you can review, correct, and re-export them.
The scan missed a field or placed an extra one. What do I do?
Use Rescan to merge newly detected fields, or add a field manually with the toolbar. Every field, AI or manual, can be moved, resized, restyled, or deleted.
How do the highlight and erase tools work?
Drag across the area you care about. Highlight snaps one marker stroke to each text line it covers and blends with the page like a real highlighter; erase hugs the text under your selection and covers it with a page-colored box.
Does erasing permanently remove text?
The standard export covers erased areas with an opaque box while keeping the rest of the document's text selectable. For redacting truly sensitive data, remove the content in the source document.
Which fonts are available for export?
PDF-safe built-in fonts: Helvetica, Times Roman, and Courier. These keep exports reliable across viewers.
Will my exported PDF look like the preview?
Yes. Exports are vector-based: text stays crisp and selectable, highlights use the same multiply blending you see on screen, and signatures embed as drawn.
Why do I see ads?
Advertising is what keeps the tools free. Ads are served by Google AdSense and are clearly distinguishable from the tools. Your documents are processed entirely in your browser — they are never seen by us or by the ad network, and never influence which ads appear.
How do I get help or report a problem?
Email pdf@novusstreamsolutions.com or use the contact page. Because documents never leave your device, please describe the issue rather than sending the file itself unless you are comfortable sharing it.
Which browsers are supported?
Current versions of Chrome, Edge, Firefox, and Safari on desktop and mobile. Large PDFs render best on desktop, but the editor includes touch controls for phones and tablets.
Can I use it for government or legal forms?
Yes — that is the main use case. Always review field placement, values, dates, and signatures before submitting any official document.
Still stuck?
The guides walk through complete workflows, and the mini tutorials cover 30-second tasks.
Talk to a person
Found a bug, or a form the AI scan struggles with? Reach us on the contact page or email pdf@novusstreamsolutions.com.
Privacy, in one line
Every PDF is processed inside your browser tab — nothing is uploaded. Read the privacy page for the details.